1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Property information including location, photos, and descriptions
• Financial information for payment processing and payouts
• Government-issued ID for identity verification
• Communication preferences and account settings

Automatically Collected Information

We automatically collect certain information when you use our services:

• IP address, browser type, and device information
• Usage data including pages visited and time spent on our website
• Location data (if you enable location services)
• Cookies and similar tracking technologies

Third-Party Information

We may receive information from third parties, including:

• Booking platforms (Airbnb, VRBO, etc.)
• Payment processors and financial institutions
• Background check and identity verification services
• Social media platforms (if you connect your accounts)

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our vacation rental management services
• Process payments and manage your property listings
• Communicate with you about your account and services
• Coordinate with vendors for cleaning, maintenance, and repairs
• Provide customer support and respond to your inquiries
• Send marketing communications (with your consent)
• Comply with legal obligations and prevent fraud
• Analyze usage patterns to improve our services
• Personalize your experience on our platform

3. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We share information with trusted third parties who help us provide our services, including:

• Cleaning and maintenance vendors
• Payment processors and financial institutions
• Photography and marketing service providers
• Technology infrastructure providers
• Customer support and communication platforms

Legal Requirements

We may disclose information when required by law, including to comply with subpoenas, court orders, or regulatory requirements.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data centers and backup systems
• Regular monitoring for suspicious activity

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Restriction: Request limitation of how we process your information
• Objection: Object to certain types of data processing
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at info@occupanncy.com.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal, tax, and regulatory requirements
• Resolve disputes and enforce our agreements
• Protect against fraud and abuse

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.